Privacy Policy

Information Collection

We may collect the following types of information:

  • Information you provide: Registered as Turquoise Hibiscus Inc. website, we may ask you for personal information. We may combine the information you submit under your account with information from other Turquoise Hibiscus Inc. services or third parties in order to provide you with a better experience and to improve the quality of our services. We may also provide visitors to our website the opportunity to receive communications such as our regular newsletter, product promotions and any other information that we feel may be pertinent to the visitor. You may opt for receiving these communications by emailing us at Hibiscus Inc., by replying to any email we send you or by signing up our subscribe form available on the website. We also comply with Can-Spam Act and GDPR.
  • Cookies: When you visit Turquoise Hibiscus Inc. , we may send one or more cookies to your computer or other devices. We use cookies to improve the quality of our service, including for storing client preferences, improving our solutions and tracking client trends, such as how clients search.
  • Log information: When you access Turquoise Hibiscus Inc. solutions via a browser, application or other clients our servers automatically record certain information. These server logs may include information such as your web request, your interaction with our website, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account.
  • Client communications: When you send an email or other communications to Turquoise Hibiscus Inc. , we may retain those communications in order to process your inquiries, respond to your requests and improve our solutions and services. We may use your email address to communicate with you about our solutions and services.
  • Other sites: This Privacy Policy applies to Turquoise Hibiscus Inc. site and services only. We do not exercise control over other sites who may display our site which include Turquoise Hibiscus Inc.  solutions, products or services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

Information sharing
Turquoise Hibiscus Inc.  will not share any personal and client information with other companies or individuals.

Information security
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to our employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Accessing and updating personal information
When you use the Turquoise Hibiscus Inc.  website, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We may ask individual clients to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required.

Refund And Cancellation
We, at Turquoise Hibiscus Inc. , treat the privacy of our clients and visitors to our website with the highest importance. This policy details the measures we take to preserving and safely guarding your privacy when you visit or communicate with our site or personnel. A detailed explanation of how we may store or otherwise use personal information about you and/or your organization is explained in this Privacy Policy. We collect and may use the information to provide, maintain, protect, improve our services, develop new solutions and also protect the rights or property of Turquoise Hibiscus Inc. , our clients and our partners.

You may cancel a product at any time, but a refund will only be issued if you request a refund with Turquoise Hibiscus Inc. ’s customer service within the refund time frame specified for the applicable product, if available at all.

For Live – 1 day before live
For On-Demand Recording/DVD/Falsh Drive – Within 5 days of the date of the transaction

Turquoise Hibiscus Inc.  regularly reviews its compliance with this Privacy Policy. When we receive formal written complaints, it is Turquoise Hibiscus Inc.  policy to contact complaining client regarding their concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Turquoise Hibiscus Inc.  and the client.

Changes to this Privacy Policy
Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain solutions, email notification of Privacy Policy changes).

Contact Details
If you have any questions or concerns regarding this privacy policy, you can contact us through phone or email, our contact information is as follows:

Address: 2035 Sunset Lake Road Suite B-2, Newark, DE 19702 United States